“Patients are happy to complete the survey; we have real-time information and far less margin for error.”
Hospital Ginequito · Healthcare
Satisfaction surveys
Create satisfaction surveys in real time
Design your satisfaction survey in minutes with AI or ready-made templates —NPS, CSAT, stars and smileys—, share it by QR, web, email or app, and get an instant alert when a customer is unhappy.
14 days free · Cancel anytime
EVAALive
Surveys sent
24,62918%
Contacts
1,840
Responses today
208
CSAT
92%Satisfaction
NPS
7274% promoters
Responses · 208
18%Real-time alertnow
Low rating at Table 14 · Downtown Branch
Brands that already trust EVAA
How it works
From creating your survey to building loyalty, in 4 steps
Design the satisfaction survey, share it wherever your customers are, act on every response and bring them back.
1Create
Design your satisfaction survey
Ready-made templates or AI builder: NPS, CSAT, stars and smileys. No code, in minutes.
2Share
Reach them anywhere
App, Web, Email, QR or Kiosk. One flow for all your channels.
3Act
Instant alerts
Every critical response arrives by WhatsApp and Email so you can act in time.
4Grow
Measure and reward
Build your database, analyze live reports and reward those who return.
Real time
Dashboards that update with every response, no waiting.
Multichannel
App, Web, Email, QR and Kiosk in a single platform.
Smart alerts
WhatsApp and Email notifications for every alert.
Rewards
Build loyalty with automatic incentives for your best customers.
Features
Everything to create, measure and act on satisfaction
From the moment a customer answers your survey until they return, EVAA covers the whole cycle.
Real-time alerts
React before you lose the customer
The second someone gives a bad response, EVAA notifies you by WhatsApp, email and push. Win the customer back before they leave.
- Define what triggers the alert: low NPS, low rating or a critical option.
- Reaches whoever you choose instantly, through the channel you prefer.
- Alert inbox with the full response so you can act.
Critical alert12 s ago
Low rating at Table 14
“The service was very slow…”
3NPS · Detractor
HandleEVAAnow
Alert: low rating at Downtown Branch
Report · Satisfaction by branch
30 daysNPS
72
CSAT
94%
Sentiment
68%
Comparison by branch
- Downtown Branch92
- North Branch78
- South Branch61
Live reports
Decide with data, not hunches
Every response updates your dashboards instantly. NPS, CSAT, sentiment analysis and word cloud are computed automatically, with no manual entry.
- Branch comparisons to identify your best teams.
- Export to Excel, CSV or PDF with one click.
- Historical trends to measure the impact of every decision.
AI-powered creation
Create surveys in minutes, not days
Describe what you want to measure and AI builds the survey for you. From scratch, with a template or with AI.
- 16 question types: NPS, stars, smileys, image and more.
- Conditional logic that adapts the survey to each response.
- Automatic translation into dozens of languages.
Satisfaction survey for my restaurant…
Generate with AI
How would you rate the service?
How was your experience?
Anything we can improve?
Contacts
- MTMaría TorresCSAT 96
- JLJorge LimCSAT 74
- ARAna RuizCSAT 41
Reward sent
Thanks for coming back! 10% off your next visit 🎁
Contacts and loyalty
Turn responses into customers who return
Every respondent feeds a database with their satisfaction and frequency. Thank and reward them via WhatsApp so they come back.
- Contact base with CSAT and frequency per customer.
- Automatic WhatsApp rewards when they finish.
- Measure each employee's performance by their code.
Inside EVAA
This is what your command center looks like
Your business pulse at a glance: responses, alerts, contacts and trends — all live, with no manual entry.
app.evaasurvey.com/home
Plans
Pricing that grows with you
Start with 14 days free and choose the plan your operation needs.
Basic
To tailor your surveys to your brand.
$299MXN / month
≈ $16 USD
Try 14 days- Up to 1,000 responses per survey
- Custom brand design
- AI survey builder
- Report downloads (Excel, CSV, PDF)
- Email and chat support
Most popular
Plus
To unlock the full potential.
$699MXN / month
≈ $39 USD
Try 14 daysEverything in Basic, plus:
- Unlimited responses
- Real-time alerts (WhatsApp, Email, push)
- Multiple users and employees
- Contact base and rewards
- Multi-language with AI
- Webhooks and API
EVAA Kiosk · Tablet + Stand
Capture feedback on your sales floor
The EVAA Kiosk is the complete solution you were looking for: sturdy, collapsible and with an anti-theft lock.
Includes
TabletStand / PedestalFree shippingAssembly kit
Get a Kiosk quote*Subscription not included
Success stories
Businesses already transforming their experience
“Customers leave with a better experience and feel better cared for from start to finish.”
Restaurante El Papalote · Restaurants
FAQ
Questions about creating your satisfaction survey
The essentials to launch your first survey with EVAA.
How do I create a satisfaction survey with EVAA?
Choose a template or describe what you want to measure and AI builds your satisfaction survey in minutes. Customize it with your brand, add NPS, CSAT, stars or smileys and publish it by QR, web, email, app or Kiosk. Without writing a single line of code.
What question types can I include in the survey?
16 types: NPS, CSAT, stars, smileys, multiple choice, open text, image and more. With conditional logic that adapts the survey to each response and automatic translation into several languages.
How do I share my satisfaction survey with my customers?
Wherever they already are: a QR code on the table or counter, your website, email, the app or the EVAA Kiosk on your sales floor. One flow for all channels, with nothing for the customer to download.
If a customer is unhappy, will I find out in time to act?
Yes. On the Plus plan, every critical response reaches you instantly by WhatsApp, email and the app, so you can solve the problem while the customer is still with you —not after they've left upset.
I have several locations, can I measure and compare them?
Yes. You see live reports of CSAT, NPS and sentiment, and compare performance across locations by the same yardstick. The Plus plan adds multiple users and employees so each manager sees what's relevant to them.
How much does it cost and how does the free trial work?
You start with 14 days free on any plan. After that, Basic costs $299 MXN/month and Plus $699 MXN/month; with the annual plan you save two months: $2,990 and $6,990 MXN per year.
Create your satisfaction survey today
Launch your first satisfaction survey in minutes and try it free for 14 days. Cancel anytime.
EVAA Survey · to survey
EVAA Manager · for your team