No. You start receiving responses from the web, the app, a QR code or email, without buying equipment or installing anything. The EVAA Kiosk is optional —a tablet with a stand to capture feedback on your sales floor— and you add it only if you need it.

By reaching them where they already are: a QR code on the table or counter, the app, your website, email or the Kiosk on your sales floor. Quick formats like smileys and stars reduce friction, and with the Plus plan you can reward those who respond so they come back.

Yes. On the Plus plan, every critical response reaches you instantly by WhatsApp, email and the app, so you can solve the problem while the customer is still with you —not after they've left upset.

Yes. You see live reports of CSAT, NPS and sentiment, and compare performance across locations. The Plus plan adds multiple users and employees so each manager sees what's relevant to them.

You start with 14 days free on any plan. After that, Basic costs $299 MXN/month and Plus $699 MXN/month; with the annual plan you save two months: $2,990 and $6,990 MXN per year.

Basic is ideal to get started: unlimited surveys, AI builder, conditional flow and your branding, with 1 user and 1,000 responses per survey. Plus unlocks the full potential: unlimited responses, instant alerts, multiple users, a contact base with rewards and multi-language surveys.