For restaurant operations and owners
Feedback from every table, before it becomes a review
With a QR on the check, every diner rates you in 60 seconds. EVAA alerts you instantly about the unhappy table, rates whoever served it and captures their email — before they walk out.
14 days free · Cancel anytime
Downtown Branch · Table 14
How was your experience?
Waiter
Would you recommend us?
Table 14 · Downtown Branch
Manager notified
Alert sent via WhatsApp
Restaurant groups already running on EVAA
- Great American Hospitality
- Terrazza Italiana
- Mar del Zur
- Cypress
- Chiltepinos Wings
The problem
Three leaks that cost you customers every service
You recognize them because they happen every day in your operation.
“I don't know what happened at each table until it's too late.”
Complaints reach you through a Google review, not through your operation — when there's nothing left to do.
“I don't know which waiter did well and which didn't.”
Without individual evaluation you can't recognize, commission or correct whoever was at the table.
“Each location reports to me differently.”
Comparing apples to apples across your locations is impossible when everyone measures their own way.
How EVAA solves it
An answer for every leak
For each problem above, the exact EVAA feature that closes it — in the same order.
Alert before the review
If the smileys drop, the manager gets notified instantly via WhatsApp and email, in time to step up to the table.
Closes the leak 01
“I don't know what happened at each table until it's too late.”
Per-waiter evaluation
Each waiter has their employee code. The survey asks for it and validates it up front, so every opinion is attributed to whoever served and you measure their individual performance.
Closes the leak 02
“I don't know which waiter did well and which didn't.”
Benchmark across locations
A single dashboard compares the NPS and CSAT of all your locations with the same yardstick.
Closes the leak 03
“Each location reports to me differently.”
The differentiator
From the QR on the check to the table won back
The diner scans the QR, responds in 60 seconds and, if something went wrong, your manager knows before they ask for the check. Win the table back while they're still with you.
- QR on the check: they respond before leaving, not at home.
- Alert to the manager if the smileys drop below 2.
- Win the experience back while the diner is still at the table.
Low rating at Table 14
“The service was very slow…”
Alert: low rating at Downtown Branch
Ready-made templates
You don't start from scratch
The most used surveys in restaurants, ready to customize with your brand and publish today.
Post-meal satisfaction
The sector's most used: smileys + NPS in under a minute.
Internal mystery shopper
To audit the floor service standard, shift by shift.
Private events and banquets
To measure satisfaction after banquets and private events.
Your restaurant combo
Connect EVAA to how you already operate
QR at the table, WhatsApp and manager alerts: the stack a real restaurant uses.
QR at the table
A QR on the check or the table takes the diner straight to the survey, with nothing to install.
Alerts and rewards via WhatsApp, the channel where your customer actually responds.
Alerts to the manager
Email and push to the manager of each location the moment a rating drops.
Export your data
Download results and contacts in Excel or CSV, or integrate them with your system via API and webhooks.
Comparison
Why reviews and forms aren't enough
What a restaurant needs and the typical substitute doesn't deliver.
| Capability | EVAA | Google Reviews | Google Forms |
|---|---|---|---|
| QR at the table with immediate response | Yes | No | Limited |
| Alerts you before the public review | Yes | No | No |
| Per-waiter evaluation | Yes | No | Limited |
| Comparison across locations | Yes | No | No |
| Email / WhatsApp capture with consent | Yes | No | Limited |
| Smileys + NPS ready in 60 s | Yes | No | No |
Success story
Restaurants already living it
“Customers leave with a better experience and feel better cared for from start to finish.”
Restaurante El Papalote · Restaurants
Common objections
What every restaurateur asks
I already use Google Reviews, why EVAA?
Google tells you when the customer already left upset and posted it. EVAA detects the problem at the table, instantly, so you can solve it before it becomes a one-star review.
Do my waiters have to ask for the survey?
No. It's the diner who scans the QR on the check or the table. Zero friction for your waiter, and the response stays linked to whoever served.
Does it work without the diner downloading an app?
Yes. They respond from the browser when they scan the QR. The EVAA app is optional and so is the on-site Kiosk, in case you want to capture on the spot.
How long does it take to get started?
Minutes. You pick the post-meal satisfaction template, customize it with your brand, generate the QR and start receiving responses. You have 14 days free to try it.
Start listening to every table today
Create your satisfaction survey in minutes and try it free for 14 days. Cancel anytime.